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Frequently Asked Questions

Monday to Saturday, 9:00 AM to 7:00 PM IST. Closed on Sundays and public holidays. Email received outside these hours is answered on the next working day.

By email at support@bharosahai.com.

Contact the Grievance Officer at support@bharosahai.com with the provider's profile name, a description of the issue and any supporting evidence. Grievances are acknowledged within 24 hours and resolved within 15 days.

No. Support is free for both users and providers, including those on free listings.

No. Bharosa Hai is a discovery platform and does not provide professional advice of any kind. We connect you with verified professionals who do.