Bharosa Hai - Provider Code of Conduct (Version 1.0)
Effective Date: 06/08/2026
Last Updated: 06/08/2026
1. Purpose
This Code establishes the ethical, professional and operational standards expected from every Service Provider registered on Bharosa Hai.
2. Applicability
Applies to Basic Providers, Verified Providers, Bharosa Hai Trusted Providers, firms and organisations.
3. Professional Conduct
Providers shall act honestly, professionally, respectfully and avoid misleading claims.
4. Accurate Information
Providers must submit genuine documents and keep profile, licences and qualifications updated.
5. Compliance with Laws
Providers shall comply with all applicable laws, licences and professional requirements.
6. Fair Pricing
Charges should be transparent and communicated before commencement of services.
7. Ethical Behaviour
Fraud, unlawful payments, misuse of badges, false advertising and harassment are prohibited.
8. Confidentiality
User information must be protected and used only for legitimate service purposes.
9. Quality of Service
Providers should respond promptly, deliver services professionally and communicate delays.
10. Reviews and Reputation
Fake reviews, manipulated ratings and defamatory content are prohibited.
11. Verification Badge Usage
Verification badges may only be used as authorised by Bharosa Hai and do not imply guaranteed outcomes.
12. Consequences of Violation
Warnings, badge removal, suspension, termination or legal reporting may apply.
13. Changes
This Code may be revised from time to time.
14. Governing Law
Governed by the laws of India. Jurisdiction: Gurgaon, Haryana.
15. Contact
support@bharosahai.in | www.bharosahai.com
