Bharosa Hai - Refund & Cancellation Policy (Version 1.0)

Effective Date: 06/08/2026

Last Updated: 06/08/2026

1. Introduction

This Policy explains the rules applicable to payments made on Bharosa Hai for subscriptions, verification services, premium listings, advertisements and other paid services.

2. Platform Role

Bharosa Hai is a technology platform connecting users with independent service providers.

3. Services Covered

Provider registration fees (if applicable), verification fees, subscriptions, premium memberships, featured listings, advertisements and other digital services.

4. Cancellation by Users

Cancellation of requests shall follow the applicable service terms. Payments made directly to providers are governed by the agreement between the user and provider.

5. Cancellation by Service Providers

Providers should promptly inform users if they cannot deliver a service. Repeated cancellations may affect their platform status.

6. Refund Eligibility

Verification fees, activated subscriptions and published advertisements are generally non-refundable unless otherwise stated or required by law.

7. Duplicate or Failed Payments

Duplicate or failed transactions may be reviewed and eligible refunds processed where appropriate.

8. Refund Processing

Approved refunds will be initiated within a reasonable time. Final credit depends on the payment partner or bank.

9. Fraudulent Claims

Fraudulent or abusive refund requests may be rejected and may result in account action.

10. Changes

This Policy may be updated from time to time.

11. Governing Law

Governed by the laws of India. Jurisdiction: Gurgaon, Haryana.

12. Contact

support@bharosahai.in | www.bharosahai.com